Legal
Returns & Refunds
Last updated: 1 January 2026
Put the trays through real garage use. If they don't earn a permanent spot on your bench, return them within 30 days for a full refund.
1. Eligibility
To qualify, the set must be returned in its original packaging with all four trays, in the same condition you received it. Requests made more than 30 days after delivery cannot be accepted.
2. How to start a return
Email support@coinsbee.st with your order number and the reason for the return. We'll reply with the return address and simple instructions.
3. Return shipping
Unless the item arrived faulty or the wrong product was sent, return shipping is the customer's responsibility. We recommend a tracked service, as we can't be responsible for returns lost in transit.
4. Refunds
Once your return arrives and is inspected, we approve your refund to the original payment method. It typically appears within 5–10 business days, depending on your bank or card provider.
5. Damaged or wrong items
If your set arrives damaged, faulty or incorrect, contact us within 48 hours of delivery with a photo. We'll arrange a free replacement or a full refund, shipping included.
Coinsbee Tools41804 Maqhawe Street, Brakpan, 1550, South Africa
Email: support@coinsbee.st